Privacy Policy

Last updated: August 15, 2025

Eye Candy Agency (doing business as “Eye Candy Creators”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have—no matter where in the world you’re located.

1. Information We Collect

We may collect the following types of data:

Personal information you provide:

  • Name, email address, phone number, payment details
  • Any information you submit through forms, sign-ups, contracts, or direct communication with us

Automatically collected information:

  • IP address, device type, browser type, operating system, pages visited, time spent on the site, and other analytics data
  • Information collected via cookies and similar technologies

Content and media:

  • Any materials you upload, submit, or share with us as part of our services

We only collect the data we need to provide our services, comply with legal obligations, and improve your experience.

2. How We Use Your Information

We process your data for purposes such as:

  • Providing and managing our services
  • Responding to inquiries or customer support requests
  • Processing payments, contracts, and transactions
  • Sending you updates, offers, or marketing communications (only if you’ve opted in)
  • Customizing and improving our website and offerings
  • Detecting, preventing, and addressing fraud or security issues
  • Complying with applicable laws and regulations

Legal Bases for Processing (GDPR)

If you are in the EEA, UK, or similar jurisdictions, we process your data based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (e.g., business improvement, security)

3. Sharing Your Information

We do not sell your data. We may share your personal information only with:

  • Trusted service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics services)
  • Legal authorities if required by law or to protect our rights
  • Business partners only with your explicit consent
  • In case of a business transfer (e.g., merger, acquisition), your data may be transferred to the new entity, subject to the same privacy commitments

All service providers are bound by contractual obligations to protect your data and use it only for the purposes we specify.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze usage patterns
  • Personalize content

You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

Where required by law (e.g., in the EU), we obtain your consent before using non-essential cookies.

5. International Data Transfers

If you are located outside the country where our servers are based, your information may be transferred and processed in another country. We ensure that such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses under GDPR).

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized.

7. Data Security

We use industry-standard technical, administrative, and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of the personal data we hold about you
  • Correction – Request we correct inaccurate or incomplete data
  • Deletion – Request we delete your data (“right to be forgotten”)
  • Restriction – Request we limit how we process your data
  • Portability – Request your data in a structured, machine-readable format
  • Objection – Object to our processing of your data for certain purposes
  • Withdraw consent – Withdraw consent where processing is based on consent

California Residents (CCPA/CPRA)

You have the right to know what personal information we collect, request deletion, opt out of data sharing, and not be discriminated against for exercising your rights.

To exercise your rights, contact us at: hello@eyecandycreators.com. We may require proof of identity before processing your request.

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from children.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will always reflect the most recent version.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us:

Eye Candy Agency
Email: hello@eyecandycreators.com
Website: www.eyecandycreators.com